Section 1: Introduction
Overview
License Agreement
General Features
System Requirements
What's New?
Installation
Installing on a workstation
Installing on a Server
Getting Help
Section 2: Getting Started
Quick Start
Activate Software
Setup Database Connection
Running the Program
Section 3: Setup
Setup Overview
Business Locations
Custom Fields
Language
Repair Statuses
Taxes
Fault Codes
Resolution Codes
Payment Methods
Payment Terms
Technicians
Warranty Plans
Notification Options
Makes and Models
Asset Types
Section 4: Using the Program
Create new Customer
Create new RMA Service
Create & Manage Suppliers
Manage Repair Services
Create & Manage Assets
Using Inventory
Customizing Print Forms
Section 5: Exporting Data
Export Repairs
Export Customers