System Requirements

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System Requirements

System Requirements

The requirements outlined below are necessary to run OpenRMA Repair Centre.
While the program will run with the minimum configuration, the recommended configuration will provide a more comfortable working environment.

System Requirements for OpenRMA Repair Centre

Component

Minimum

Recommended

Operating System

Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, 10, 11 or Windows Server Editions.

Windows 7 or Windows 10

Processor

Pentium and AMD compatible

2 GHz Intel i3 or Ryzen 3 compatible or higher CPUs.

Memory

512 MB RAM

2 GB RAM or more

Disk Space

300 MB free hard disk space

500 MB free hard disk space or more

Database

MySQL Connector for .Net

MySQL 5.5 or higher3 (optional)

MySQL Connector 8.x.

MySQL 5.5.60 or higher3 edition
 

Input Devices

Keyboard and mouse

Barcode reader (optional)

Digital camera (optional)

Keyboard and mouse

Bar code reader (optional)

Digital camera (optional)
 

Video

1024 x 768 video display

1920 x 1080 video display or higher

Printers

Inkjet or laser printer

One or more laser printers

One or more label printers (optional)

E-mail

Connection to an SMTP mail server (optional).

Connection to an SMTP mail server (optional).

Text Messaging

A subscription to an on-line SMS text messaging service5 (optional).

A subscription to an on-line SMS text messaging service5 (optional).

Web Browser6

Microsoft Edge or higher, Mozilla Firefox 80.0 or higher, or another browser that supports CSS and JavaScript (optional)

Microsoft Edge or Google Chrome Browser (optional).

Word Processor

Microsoft Word 97 (version 8.0) or higher (optional)

Microsoft Word 2019 or higher (optional)

Spreadsheet

Microsoft Excel 97 (version 8.0) or higher (optional)

Microsoft Excel 2019 or higher (optional)

Network

10 Mbps or higher (optional)

1000 Mbps or higher (optional)

Internet

Dial-up or dedicated connection (optional)

High-speed dedicated connection (e.g. DSL or Cable Modem (optional).

1 OpenRMA will still typically work on earlier versions of the Windows operating systems, however they are no longer officially supported. Windows Vista and Windows Server 2008 are only supported for licensed users of version 5.7 and higher. Windows 7 and Windows Server 2008 R2 are only supported for licensed users of version 2022 and higher.

2 OpenRMA is supported on both 32-bit and 64-bit versions of Windows.

3 MySQL or MariaDB Server software is required.

4 See SMS Messaging Services for a list of supported on-line text messaging services.

6 Also required by your customers to view the repair order entry and repair status web sites (see customer portal Repair Status Web Site).