OpenRMA365 is a multiplatform web application, offering flexible access via a standard web browser or dedicated applications for Linux, macOS, and Windows. It is designed to seamlessly integrate with the OpenRMA Repair Center Desktop edition. This hybrid capability allows some users to continue utilizing the Desktop edition on Windows computers while others can access key data—such as customer records, services, and inventory—from a mobile phone or tablet using the OpenRMA365 Web Application. All data remains fully synchronized across both platforms, ensuring that regardless of the device or operating system used, you have access to your complete system from anywhere.

• Manage repairs, customers, and inventory.
• Print Forms, Tickets and Labels for your repairs, devices etc.
• Access your data from anywhere, on any device.
• Use our desktop app for a native experience.
• Add multiple users and locations.
• Send emails and SMS messages within the App.
• And much more…

Getting started with OpenRMA365 couldn't be simpler. We encourage you to first experience the power of OpenRMA365 firsthand by trying our comprehensive demo: Try Demo and when you are ready you can purchase it from here.

If you are currently running the OpenRMA Repair Center Desktop edition, the transition to OpenRMA365 is seamless and designed to enhance, not replace, your existing workflow.

OpenRMA365 is built for hybrid environments and is fully compatible with your current Desktop setup. This means:

• Direct Data Synchronization: OpenRMA365 connects to the same database used by your Desktop edition. All your existing data—customers, repair tickets, inventory, and history—will be immediately and fully synchronized in real-time. There is no need for manual migration, data export, or complex setup.
• Flexible Deployment: You can strategically deploy OpenRMA365 for users who need remote or mobile access (e.g., service managers, field technicians, or owners checking status from home) while your primary workstations continue to operate the familiar and robust Desktop application.
• Modern Access: You gain the flexibility of a web and mobile application to check crucial data from any device (phone, tablet, Mac, Linux) without disrupting the dedicated Windows workstations running the Desktop edition.

In short, OpenRMA365 extends the reach and accessibility of your current OpenRMA Desktop installation, leveraging your existing investment while providing modern, multiplatform access.

Yes, our web app is fully responsive and works on any modern smartphone or tablet. You can manage your business on the go. Try the Demo and see for yourself.

For the best experience, we recommend using a modern web browser like Chrome, Firefox, Safari, or Edge. Our desktop app is available for Windows, Mac, and Linux.

OpenRMA365 uses a flexible, tiered subscription model that scales with your business needs:

• First User (Base License): The subscription for your primary user is £19.90 per month, or you can save by choosing the annual plan for £190 per year. This base license includes access to all core features.
• Additional User Access: For every user you add after the first, the cost is **£9.90 per month per user**.

This structure ensures you only pay for the access you need, making it cost-effective whether you have a small team or require access across multiple departments and remote employees.

User guides and resources can be found on our Website. Or visit Support.