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Customer Management

OpenRMA – Repair tracking software and management

OpenRMA repair tracking software system for repair shops. Computer, Mobiles, Appliances and other repair stores can easily track their repairing with this simple and easy repair tracking management system. No internet required, no monthly and annual fees. One time payment only and you get lifetime software license use.

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Services Management

Customers, Services, Attachments & More

You can enter and save customers, RMA Services, Pictures, Attachments and more with several fields such as Problem Description, Item Condition (e.g. scratched, damaged), including Accessories (charger, battery and more) also you can add attachments. Correspond  RMA to clients and view all RMA’s for a particular client easily.

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Drop-In Forms

Print any Paper Size Forms US Letter, A4, A5, Thermal Roll with your own Terms of Services

After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.

Team behind OpenRMA

OpenRMA Service Tracking and Management Software has been created by people with great experience in IT ,PC & Mobile Service industry. Consequently, our team knows exactly what these people need most from a software like this.

John

Lead Software Developer

Lead Software Developer. John is behind this simple yet valuable software for Technicians and Professionals.

Smith

User Experience / Beta Tester

Smith is our Blind Beta Tester brings us useful debugging information for our Software.

Mary

Public Relations / Financial

Mary is OpenRMA’s public relations and financial manager. She manages all the advertising and banking related tasks.

  • The developers at Open RMA are super fast at responding to inquiries, and they were amazingly helpful and quick in regards to customizing the software to meet our specific needs! Software is easy to use, and has all the features we were looking for in a repair tracking program.

  • OpenRMA is an amazing piece of kit. It does exactly what you what it to do and captures every piece of information you could ask for.

  • The software are very easy to install and use. I warmly recommend openRMA and its developers

Prices and Editions

Choose from our Demo, Standard and Professional edition and get only the features you need. This will save you money so you don't have to pay for features that you don't need.

Trial

Trial

Free Trial for 7 Days

  • Trial License for 7 Days
  • Print Drop-In Forms
  • Generate Unique S/N
  • Multi Language UI
  • Time Tracking Billing
  • Add File Attachments
  • Limited Support
  • No Updates
  • GDPR Compliant

Professional

Professional

449,90£ Now 349.90£

  • License for 5 PC’s
  • Custom Drop-In Forms
  • 1 Year Priority Support
  • 1/Y Updates/Upgrades
  • Generate Unique S/Ns
  • Export RMA to MS Excel
  • Multi Language Package
  • Add Time Tracking Bill
  • Add File Attachments
  • Multi User Environment
  • Roles and Permissions
  • Multi Shop Environment
  • Multi Products in RMA
  • Inventory Management
  • SMS Text Notifcations
  • Email Text Notifcations
  • Custom Color Statuses
  • Automated Backups
  • GDPR Compliant

Frequently asked questions

Where can I download OpenRMA?

Except our Demo version of software that can be downloaded on links on this website, all other versions (Standard, Professional) will be available for download after purchase with a special download link that you will receive on your email address specified during checkout process.

What is included with my Purchase?

With your purchase, you are receiving an electronic digital download of the OpenRMA Software along with a license key for installing it on 2 unique computers. You will also receive instructions about activating your license. Once your license has been activated you can run the software without any other notice.

Where can I find the User Manual?

The documentation and user manual of the OpenRMA Software is available both in PDF file included with your purchase and online on this website on the main menu. Hover your mouse on Support Menu link and choose “Documentation”.

Where to buy?

You can buy the software by many ways. On this website you will find Buy Now buttons on the main menu, also on prices table with another Buy now button. You can buy it from authorized re-sellers and distributors, as well.

Check out our other Services

We specialize in Website and Software Development. Automation Scripts for the Enterprises. Every company has special requirements based on their day to day operations so they need special software to help them make their work easy, simple and affordable.
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