Computer Repair Shop Software. Repair Tracking Software

OpenRMA Services CRM
All-in-one RMA Management software for any kind of repair.

Repair Tracking Software

OpenRMA is a repair tracking software for repair shops. Computer repair shops, mobile repair shops and any kind of service shop like cell Phone Repair Shop, Bike repair software, Jewelry repair software, Watch repair software, Cameras repair software and more. No internet required, no monthly and annual fees. One time payment only and you get lifetime software license use.

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Repair Services Management

Customers, Repairs, RMA Services, Inventory & More

You save customers, RMA Repair Services, Pictures, Attachments, Notifications and more with several fields such as Problem Description, Item Condition (e.g. scratched, damaged), including Accessories (charger, battery and more) also you can add attachments. Correspond  RMA to clients and view all RMA’s for a particular client easily.

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Drop-In Forms

Print any Paper Size Forms US Letter, A4, A5, Thermal Roll with your own Terms of Services

After Filling in all the information about your RMA Services, you can print Drop-In and Check-out forms from a range of Paper Sized such as US Letter, A4, A5 and Receipt Printer Paper so that your customers can Sign and comply with your terms. Really useful in cases where things go wrong and you have a complaining customer.

Pricing and Editions

Our software comes in 3 different editions. Standard, Professional and Enterprise edition. The features of each version shown bellow in the comparison table. This will save you money so you don't have to pay for features that you don't need.

One Man Army



249,90£ Now 149,90£

  • 1 Workstation license
  • 1 Year Updates
  • Multi User Environment
  • Roles and Permissions
  • Inventory Management

Repair Centers



649.90£ Now 499.90£

  • Professional Features +
  • 5 Workstation licenses
  • Supplier Packing Lists
  • Batch Repair Editing
  • Customer Portal 1/yr*

Frequently asked questions

Where can I download OpenRMA?

Except our Demo version of software that can be downloaded by clicking here , all other versions (Standard, Professional and Enterprise) will be available for download after purchase from the customer area panel. From My Services and Products section click on your product and hit the download button.

The price is one-time payment or a Monthly/Annual subscription?

Our windows desktop versions are one time payment. You buy once and you own the license to use the software forever for your computer. Our cloud (web version) software is charged for a fixed monthly fee and charged annualy.

Where can I find the User Manual?

The documentation and user manual of the OpenRMA Software is available both in PDF file included with your purchase and online on this website on the main menu. Hover your mouse on Support Menu link and choose “Documentation”. We are also provide remote support via online remote tools such as Teeamviewer or Anydesk.

The software is Desktop or Cloud?

Our software is a windows executable program that can be installed and managed in any windows computer installation (Physical or Virtual on other platforms). We will soon introduce a web version of our desktop software that you can manage it from a web browser but with limited functionality.

Team behind OpenRMA

OpenRMA Service Tracking and Management Software has been created by people with great experience in IT, PC & Mobile Service industry. Consequently, our team knows exactly what these people need most from a software like this.


Lead Software Developer

Lead Software Developer. John is behind this simple yet valuable software for Technicians and Professionals.


User Experience / Beta Tester

Smith is our Blind Beta Tester brings us useful debugging information for our Software.


Public Relations / Financial

Mary is OpenRMA’s public relations and financial manager. She manages all the advertising and banking related tasks.

  • The developers at Open RMA are super fast at responding to inquiries, and they were amazingly helpful and quick in regards to customizing the software to meet our specific needs! Software is easy to use, and has all the features we were looking for in a repair tracking program.

  • OpenRMA is an amazing piece of kit. It does exactly what you what it to do and captures every piece of information you could ask for.

  • The software are very easy to install and use. I warmly recommend openRMA and its developers